UseProBook AgentTalk to Sophie

AI receptionist: phone reception that never misses a call

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Reception is your company's first impression. Sophie is an AI receptionist: she picks up on the first ring, greets the caller in their language, understands what they need and routes it, like a great receptionist, without breaks or days off.

Talk to Sophie

A professional welcome on every call

Sophie answers in your company's name with the greeting you choose. She speaks naturally, with a native voice in each language, and lets callers explain in their own words: no “press 1, press 2” menu.

She knows who gets what: a quote request to the office, an emergency to the owner, an invoice question to accounts.

Built for Luxembourg

In Luxembourg, the same number gets calls in English, French, German and Portuguese, from residents and cross-border workers alike. Sophie detects the caller's language, answers in it and sends you the summary in yours.

What you receive

After every call, a short, clear email:

  • The caller's name and number
  • Their request in two or three sentences
  • The urgency and who it's for
  • The appointment booked, if any

Sample call

Caller: Hello, I'd like a quote to redo my bathroom.

Sophie: Hello, this is Sophie, the company's AI assistant, and this call is recorded. Happy to help: which town is the property in?

Caller: Bertrange. The bathroom is about 6 square metres.

Sophie: Noted. What's the best number to call you back on, and what time of day suits you?

How it works

  1. A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
  2. Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
  3. You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
  4. After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

  • Phone: €149 per month, 300 call minutes included, dedicated +352 number
  • Phone + Email: €249 per month, 600 minutes, calls and emails in one place
  • Email only: €79 per month, sorting of your general inbox
  • Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

What's the difference between an AI receptionist and voicemail?
Many callers never leave a voicemail. Sophie holds a conversation: she asks the right questions, handles simple requests and sends you a complete note.
Can the caller speak to a human?
Yes. If they ask, Sophie offers to transfer the call to your phone or takes a message for a callback.
Do I need to change my phone number?
No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?
English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?
€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

See also

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