UseProBook AgentTalk to Sophie

AI answering service for roofers

Updated on

Nobody answers the phone on a roof. After a storm, though, it rings all day. Sophie takes every call, notes the address and the problem, and lets you call customers back in the right order.

Talk to Sophie

The calls you get

  • Roof leaks and slipped tiles after a storm
  • Quotes: new roof, insulation, gutters
  • Cleaning and moss removal
  • Roof windows
  • Questions about lead times and energy renovation grants

What Sophie writes down for you

  • Name and phone
  • Address of the building
  • Roof type and problem
  • Urgency (is water coming in or not)
  • Availability for a visit

Emergencies

Water coming into the home or a roof torn off: Sophie marks the call as urgent and alerts you straight away.

What she never does

Sophie promises no date for the job and gives no price without a visit.

Sample call

Caller: Hello, since last night's storm it's raining into the attic.

Sophie: Hello, this is Sophie, the company's AI assistant, and this call is recorded. I'm marking this as urgent. What's the address of the house?

Caller: Avenue de la Gare in Ettelbruck.

Sophie: Thank you. The roofer will call you back today. Could you email him a photo in the meantime?

How it works

  1. A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
  2. Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
  3. You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
  4. After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

  • Phone: €149 per month, 300 call minutes included, dedicated +352 number
  • Phone + Email: €249 per month, 600 minutes, calls and emails in one place
  • Email only: €79 per month, sorting of your general inbox
  • Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

What happens when lots of calls come in after a storm?
Sophie answers several callers at once and sorts requests by urgency. You call back those with water coming in first.
Can she book quote visits?
Yes, if you give her your visit slots or your calendar.
Do I need to change my phone number?
No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?
English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?
€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

See also

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