AI answering service for roofers
Updated on
Nobody answers the phone on a roof. After a storm, though, it rings all day. Sophie takes every call, notes the address and the problem, and lets you call customers back in the right order.
Talk to SophieThe calls you get
- Roof leaks and slipped tiles after a storm
- Quotes: new roof, insulation, gutters
- Cleaning and moss removal
- Roof windows
- Questions about lead times and energy renovation grants
What Sophie writes down for you
- Name and phone
- Address of the building
- Roof type and problem
- Urgency (is water coming in or not)
- Availability for a visit
Emergencies
Water coming into the home or a roof torn off: Sophie marks the call as urgent and alerts you straight away.
What she never does
Sophie promises no date for the job and gives no price without a visit.
Sample call
Caller: Hello, since last night's storm it's raining into the attic.
Sophie: Hello, this is Sophie, the company's AI assistant, and this call is recorded. I'm marking this as urgent. What's the address of the house?
Caller: Avenue de la Gare in Ettelbruck.
Sophie: Thank you. The roofer will call you back today. Could you email him a photo in the meantime?
How it works
- A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
- Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
- You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
- After every call you get an email with the name, number, request and urgency.
Fixed price, no lock-in
- Phone: €149 per month, 300 call minutes included, dedicated +352 number
- Phone + Email: €249 per month, 600 minutes, calls and emails in one place
- Email only: €79 per month, sorting of your general inbox
- Larger companies and multiple sites: on quote, from €490 per month
Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.
Honest: Sophie says she is an AI
In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.
Frequently asked questions
- What happens when lots of calls come in after a storm?
- Sophie answers several callers at once and sorts requests by urgency. You call back those with water coming in first.
- Can she book quote visits?
- Yes, if you give her your visit slots or your calendar.
- Do I need to change my phone number?
- No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
- Which languages does Sophie speak?
- English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
- How much does Sophie cost?
- €149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.