I always call missed numbers back. Isn't that enough?

Often the caller has already found someone else or doesn't pick up. And a number alone doesn't tell you what they wanted. Sophie gives you the full request before you call back.

Can Sophie answer only when I don't pick up?

Yes. With forwarding on “no answer” and “busy”, your phone rings first; Sophie only takes the calls you can't.

Do I need to change my phone number?

No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.

Which languages does Sophie speak?

English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.

How much does Sophie cost?

€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

Missed calls: how many customers go to your competitors?

Updated on 2026-10-29

When a business doesn't pick up, most callers don't leave a message and don't call back: they call the next one on Google. For a tradesperson or a practice, a few missed calls a week can add up to thousands of euros a year.

Talk to Sophie

Why calls get missed

It's not about being unreliable. Calls get missed because you're working:

On site, hands full or in the noise
With a client or a patient
Driving between two jobs
At lunch, in the evening, at weekends and on holiday
When two people call at the same time

Work out what missed calls cost you

Multiply your missed calls per week by the share that would have become customers, then by the average value of a customer. Our free calculator at useprobook.com/calculateur does it in 30 seconds.

The fix: a missed call becomes a written request

With Sophie, the call isn't missed any more: she answers, writes down the request and emails it to you. You call back when you're free, already knowing who called and why. And the customer got an answer straight away.

How it works

A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

Phone: €149 per month, 300 call minutes included, dedicated +352 number
Phone + Email: €249 per month, 600 minutes, calls and emails in one place
Email only: €79 per month, sorting of your general inbox
Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

I always call missed numbers back. Isn't that enough?: Often the caller has already found someone else or doesn't pick up. And a number alone doesn't tell you what they wanted. Sophie gives you the full request before you call back.
Can Sophie answer only when I don't pick up?: Yes. With forwarding on “no answer” and “busy”, your phone rings first; Sophie only takes the calls you can't.
Do I need to change my phone number?: No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?: English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?: €149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.