AI phone reception for real estate agencies
Updated on
A good listing can bring dozens of calls in a day, often while you're at a viewing. Sophie answers every call about your properties, qualifies the request and sends you the contacts, ready to call back.
Talk to SophieThe calls you get
- Questions about a listing: price, size, availability
- Viewing requests
- Owners who want to sell or let
- Current tenants with a problem in the property
- Expats calling in English
What Sophie writes down for you
- Name and phone
- Listing reference
- Buying or renting
- Budget and move-in date
- Availability for a viewing
Emergencies
A tenant with a water leak or a safety issue in a property the agency manages is flagged straight away.
What she never does
Sophie doesn't negotiate prices, promises no property and gives no information about other clients.
Sample call
Caller: Bonjour, j'appelle pour l'appartement deux chambres au Kirchberg.
Sophie: Bonjour, ici Sophie, l'assistante IA de l'agence, l'appel est enregistré. Bien sûr. Vous cherchez à louer ou à acheter ?
Caller: À louer, à partir du mois prochain.
Sophie: C'est noté. Un agent vous rappelle pour organiser une visite. Quel est le meilleur numéro pour vous joindre ?
How it works
- A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
- Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
- You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
- After every call you get an email with the name, number, request and urgency.
Fixed price, no lock-in
- Phone: €149 per month, 300 call minutes included, dedicated +352 number
- Phone + Email: €249 per month, 600 minutes, calls and emails in one place
- Email only: €79 per month, sorting of your general inbox
- Larger companies and multiple sites: on quote, from €490 per month
Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.
Honest: Sophie says she is an AI
In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.
Frequently asked questions
- Can Sophie answer questions about listings?
- Yes, based on the information you give her about each property. What she doesn't know, she notes for the agent.
- Can she screen enquiries?
- She asks the questions you've chosen (budget, date, property type) so you call back serious enquiries first.
- Do I need to change my phone number?
- No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
- Which languages does Sophie speak?
- English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
- How much does Sophie cost?
- €149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.