UseProBook AgentTalk to Sophie

AI phone receptionist for car garages

Updated on

At the garage, hands are in the engine and the phone rings in an empty office. Sophie takes the calls, schedules services and tyre changes, and sends you each request with make, model and number plate.

Talk to Sophie

The calls you get

  • Servicing, oil changes and inspections
  • Summer/winter tyre changes
  • Preparing for the roadworthiness test (SNCT)
  • Quote requests: brakes, clutch, bodywork
  • Customers asking if their car is ready
  • Breakdowns and towing

What Sophie writes down for you

  • Name and phone
  • Make, model and number plate
  • Work requested
  • When they can drop the car off
  • Whether they need a courtesy car

Emergencies

Breakdown on the road or an accident: Sophie notes the exact location and alerts the garage straight away. If anyone is hurt, she tells them to call 112.

What she never does

Sophie makes no diagnosis over the phone and guarantees no price before you've seen the car.

Sample call

Caller: Hi, I'd like my winter tyres fitted this week.

Sophie: Hello, this is Sophie, the garage's AI assistant, and this call is recorded. Of course. What's the make and model of the car?

Caller: A Toyota Corolla, and you're storing the tyres already.

Sophie: Perfect. I can offer Thursday at 8 am. Could you give me the number plate?

How it works

  1. A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
  2. Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
  3. You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
  4. After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

  • Phone: €149 per month, 300 call minutes included, dedicated +352 number
  • Phone + Email: €249 per month, 600 minutes, calls and emails in one place
  • Email only: €79 per month, sorting of your general inbox
  • Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

Does Sophie know car vocabulary?
Yes. She understands garage terms (oil change, brake pads, timing belt, roadworthiness test) and common makes, in all 4 languages.
Can she tell a customer if their car is ready?
If that information is in your calendar or notes, yes. Otherwise she notes the request and the garage calls back.
Do I need to change my phone number?
No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?
English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?
€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

See also

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