UseProBook AgentTalk to Sophie

AI answering service for electricians

Updated on

On site, an electrician can't answer with an open fuse box in front of them. Sophie answers for you, separates urgent faults from quote requests and lets you finish the job safely.

Talk to Sophie

The calls you get

  • Power cuts and tripping breakers
  • Quotes: rewiring, fuse box, EV charger
  • Solar panel or smart home installations
  • Inspections and compliance upgrades
  • Site updates for customers and architects

What Sophie writes down for you

  • Name and phone
  • Address of the site or home
  • Type of work
  • Desired timeframe
  • Photos by email, if useful

Emergencies

No power in the whole home, a burning smell or a damaged cable: Sophie alerts the on-call electrician. If there's immediate danger or fire, she tells them to call 112.

What she never does

Sophie never guides a customer through electrical work and gives no price without a visit.

Sample call

Caller: Hello, I'd like to install a charger for my electric car.

Sophie: Hello, this is Sophie, the company's AI assistant, and this call is recorded. Of course. Is it for a house or a shared garage in a building?

Caller: A house, in Mamer.

Sophie: Noted. The electrician will call you back to arrange a visit. What's your number and address?

How it works

  1. A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
  2. Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
  3. You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
  4. After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

  • Phone: €149 per month, 300 call minutes included, dedicated +352 number
  • Phone + Email: €249 per month, 600 minutes, calls and emails in one place
  • Email only: €79 per month, sorting of your general inbox
  • Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

Can Sophie answer architects and main contractors?
Yes. She notes the request, the site and the contact person and sends it to you like any other.
How do I avoid being disturbed on every call?
You get one email per call; only the emergencies you've defined trigger an immediate alert.
Do I need to change my phone number?
No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?
English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?
€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

See also

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